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Live Help
Need help? Have a question?

'Live Help' is AP Television News' interactive client support service.

'Live Help' has been created to make your life easier.

Click on 'Click here for live help' once you have launched the 'Live Help' window to talk directly to our London Newsroom.

If, at any time, 'Live Help' is unavailable - alternative contact details will be visible via the 'Live Help' window.

Do you have a 'my Account'?


If not, you will need to create a 'my Account' to gain access to 'Live Help'.


Click on 'Register' below to create a 'my Account'.

Once you have received confirmation, via email, that your registration is now active, please login via 'my Account' and then click on the highlighted 'Live Help' button.

Update your 'my Account'

If you already have a 'my Account' and you now want to gain access to 'Live Help', login to 'my Account' and select 'Update Account' to include this service in your registration.

Once you have received confirmation, via email, that your registration has been updated, please login via 'my Account' and then click on the highlighted 'Live Help' button.

Remember to enable popups - otherwise the 'Live Help' window will not launch.

Please note that this is an AP Television News client only service.


Register for service